Occupational Cluster Definitions
The definitions that follow will help you choose an occupational
cluster for your opening. As always, your job opening will only
be accessed by job-placement counselors at Operation ABLE and
community agencies that are members of our Network of Employment
Assistance Centers. A current list of these member agencies can
be found at the Network of Employment Assistance Centers icon on our home page.
If you have questions about which cluster to choose when entering
a job, please contact our Employer Services Representative,
at either 312-580-0365 or via E-mail at employers@jobhotline.org.
The general division has 11 occupational clusters; the professional
level division has 9. Both include typical job titles to help
you see how we categorize the jobs for data entry. The job placement
counselors base their search on these definitions to match job
seekers experience with job requirements or preferences.
All categories include direct supervisors and managers of jobs
in each category.
GENERAL
Clerical. Clerical occupations included in this category are persons who
perform office and plant clerical tasks such as typing, filing,
computer operation, record keeping, and all bank personnel
including tellers, processors, loan interviewers, mailing center
and insurance workers. Other examples: bill collectors, secretaries,
word processors, accounting clerks, customer service representatives,
and receptionists.
Driving. Driving occupations include any persons who drive for a living.
Included are taxi drivers, truck drivers, van drivers, school
bus drivers, as well as parking attendants.
Food Service. Food service occupations include any persons concerned with
the preparation or serving of food. These include cooks, waiters,
bussers, dishwashers, and dietary aides.
Health Service. Health service occupations include any persons who work in the
health field or allied area, persons who work in a doctor's or
dentist's office, hospital, or nursing home. These include medical
and dental assistants, orderlies, CNA's, LPN's, all medical technicians,
and all nursing & home health aides.
Hospitality. Hospitality occupations include all persons who work in a hotel,
motel, museum, or any situation where they work directly with
the public and provide information and/or directions. Examples
include hotel front desk receptionist, concierge, museum receptionist,
maitre'd and host/hostess.
Industrial/Construction. This occupational cluster includes any person employed in a
manufacturing plant of any type. This would include quality assurance,
inspectors, mechanics, installers, carpenters, wood workers, metal
workers, all printing workers, machine operators, and assemblers.
Protective Service Workers. This category includes all persons involved with the safety
or persons and property. Police officers, firefighters and security
guards are examples.
Repair/Maintenance. This cluster concerns any persons who repair machinery, such
as computers, telecommunications equipment, office machines, electric/electronic
equipment, cameras, watches, clock repair, HVAC (heating, ventilation,
and air conditioning), as well as building & grounds maintenance
(not cleaning).
Sales. This occupational category includes all persons involved with
selling a product, even if the product is not directly sold by
that individual: i.e., cashiers. Includes telemarketers, real
estate sales brokers, retail sales clerks, sales engineers, insurance
sales people and people who sell financial services.
Services, Other. This occupational cluster includes all workers who perform a
service excluding food service and health service workers. Janitors,
maids, housekeeping workers, pest control workers, individuals
who perform personal beauty services, such as manicurists, barbers
and hairdressers, ushers and guides, bellhops, flight attendants,
child care workers, and funeral attendants.
Warehouse. This category includes people whose main duties involve working
in a warehouse a majority of the time. This includes stock & order
pickers, shipping/receiving clerks, forklift operators, loaders
and unloaders. Material managers are also classified as warehouse.
PROFESSIONAL
Administrative. This group of employees represents an area that is considered
by employers to be between clerical and professional. An employee
would generally have a Bachelor's degree, be computer literate,
and have more administrative than clerical responsibilities. People
who have both computer and lower level decision-making responsibilities
would be placed in this category, such as administrative assistants
assigned to top executives.
Computer Related. This classification includes all individuals who are concerned
with the application of computers and computer languages as well
as utilizing computers to solve problems. This includes systems
analysts; programmers of all types, computer support technicians,
network engineers, Internet/intranet specialists, and Web site
development, design and maintenance.
Engineers/Scientists. This includes engineers of all specialties: mechanical, electrical,
chemical, and all architects, physical scientists of all specialties,
biologists, botanists, mathematical scientists, and other engineers
and scientists.
Executives. This category includes all business executives including CEO,
CFO, COO, president, vice president, business unit manager, chief
information officer, and executive director of any organization,
including not-for-profits.
Insurance. This group of workers includes all insurance professionals.
People who have earned their CLU, for instance, would be included
in this category.
Medical. All physicians, surgeons, dentists, optometrists, podiatrists,
pharmacists, and all physician, pharmacist and other medical assistants
are in this classification.
Social Services. This category includes people who work in an organization that
is involved in helping people of diverse backgrounds: social worker,
counselor, recreation worker, clergy and supportive staff, job
developer, and case manager.
Teachers. Teachers at all levels are included in this classification:
instructors up to and through professor. Librarian, teacher aide,
and all other teaching-related occupations are also included.
All Other Professionals. This category includes all other professionals not elsewhere
classified, such as human resources, lawyer, judge, purchasing
and material controls, accounting and financial, and all operations
personnel.
Return to Occupational Clusters on Job Entry Form
WORK SITE LOCATION KEY
If you have questions about which work site to choose when entering
a job opening, please contact our Employer Services Representative
at either 312-580-0365 or via E-mail at employers@jobhotline.org.
In the City of Chicago
There are three geographic locations for work sites in Chicago
proper:
Chicago Downtown. Work sites with area code 312 in the phone number.
Chicago North. Work sites north of Madison Street (including the north side
of Madison Street) with area code 773 in the phone number.
Chicago South. Work sites south of Madison Street (including the south side
of Madison Street) with area code 773 in the phone number.
Various. Work sites that vary with the opening(s) listed.
In Suburban Cook County
Cook County N/NW. North and northwest suburbs from Lake Michigan on the east to
Barrington Hills and Streamwood on the west.
Cook County West. West suburbs from Rosemont on the north to Burbank on the south.
Cook County S/SW. South and southwest suburbs from Evergreen Park on the north
to Sauk Village and Lemont on the west.
Various. Work sites that vary with the opening(s) listed.
In the Surrounding Chicago-Area Counties
DuPage, Lake, Kane/McHenry, and Will counties are self-explanatory.
Indiana
Indiana jobs listed are generally for northwest Indiana.
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